🔒 Privacy Policy

Effective Date: July 8, 2025
Company: Mount Drop – Water Purifier Solutions

1. Introduction

At Mount Drop, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or purchase our products and services.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, shipping address, etc.
Payment Information: Billing details (processed through secure third-party gateways).
Technical Data: IP address, browser type, and usage data for improving website performance.

3. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide product installation, warranty, and service support
Respond to customer queries and support requests
Send updates about new products, offers, and company news
Improve website user experience

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure.

5. Product Warranty & Free Service

Warranty: All Mount Drop water purifiers come with a 1-year standard product warranty.
Free Service: We provide 3 years of free service, including regular maintenance and checkups.
Warranty and service are subject to our service terms and conditions, available upon request.

6. Sharing of Information

We do not sell or share your personal data with third parties, except with:

Trusted service partners for installation or repairs
Government authorities if legally required

7. Cookies

Our website uses cookies to enhance user experience and analyze website traffic. You may opt out through your browser settings.

8. Your Rights

You can request:

Access to the data we hold about you
Correction of inaccurate information
Deletion of your data (subject to legal and warranty obligations)

9. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us:

📧 Email: support@mountdrop.in
📞 Phone: +91-7003950952
📍 Address:15/9 Dr H.K Chatterjee lane. Ghusuri, Howrah, 711107, West Bengal, India

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.